Welcome to comfort-egypt.com website (the "Site"). The following terms and conditions ("Terms and Conditions") apply to the Site and all of its divisions, subsidiaries, and Internet-operated affiliates; which reference these Terms and Conditions. By accessing the Site, you are confirming that you understand the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website.
The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no prior notice provided; therefore, please check these Terms and Conditions of use regularly for any updates. Your continued use of the Site following any updates or changes to these Terms and Conditions of use constitutes your acceptance of those changes.
TERMS & CONDITIONS OF USE:
Using the Site
You should either be 18 years old at least or are accessing the Site under the supervision of a parent or a legal guardian. We grant you a non-transferable yet revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or any use on behalf of a third party is prohibited; except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without prior notification.
Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site belong to the individual posting such content and shall not reflect our opinions. Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features; you automatically agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes.
Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized uses of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind sustained as a result of, or in connection with your failure to comply with this section.
During the registration process, you agree to receive promotional emails from the Site. You can subsequently opt-out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.
Anything you submit on the Site and/or provide us with, including but not limited to; questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property, and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews on the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or any other content. You shall not use a false e-mail address, pretend to be someone else, or otherwise mislead us or the third-parties as to the origin of any Submissions. We may, but shall not be obligated to remove or edit any Submissions.
Order Acceptance & Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to; phone number and address before we accept the order. In order to avoid any fraud with credit or debit cards; we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an ID, place of residence, or banking information check. The absence of an answer following such a demand will automatically cause the cancellation of the order within 2 days. We reserve the right to proceed to direct cancellation of an order if we suspect any fraudulent use of credit or debit cards. We are determined to provide the most accurate pricing information on the Site to our users, however, errors may still occur; such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any orders whether or not the order has been confirmed and your credit card was charged.
Trademarks & Copyrights
All intellectual property rights, whether registered or unregistered, in the Site, information contained on the Site, and all the website designs, including but not limited to; text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code, and software shall remain our property. The entire contents of the Site are also protected by copyright as a collective work under Egyptian copyright laws and international conventions. All rights are reserved.
Any disputes, controversies, or differences arising out of the implementation, interpretation, performance of these Terms and Conditions, shall be settled through arbitration by a single arbitrator to be appointed in accordance with the rules of Cairo Regional Center for International Commercial Arbitration (CRCICA). The arbitrator shall be a person who is legally trained and who has experience in the information technology field and is independent of either party. The place for the arbitration shall be Cairo. The results of the Arbitration shall be final and binding and may be entered in any court of competent jurisdiction and enforced in accordance with the Arbitration Law No. 27 of 1994. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctions or other equitable remedies through competent courts.
• Kindly be informed that ordered items are subject to availability at the time of shipping and are the sole responsibility of the seller with no liability on comfort Egypt. Your delight is our primary aim.
• In case your order is placed with a high value of money you will be asked to pay a down payment whether to pay in Comfort's bank account or by a credit or a debit card. In case of a return and the payment method was cash on delivery, the customer is eligible for cash refund within 10 days, and if the customer was unreachable after the 10 days the money will be refunded via voucher, and the customer cannot request to receive it in cash anymore.
• The voucher shall be used once per customer.
• Customers are obligated to have only one account on the website.
• In case of creating multiple accounts or using any voucher more than once per customer, Comfort Egypt has the right to take legal action against the customer.
• Any voucher abuse will be handled by Comfort Egypt's legal team and the customer’s account will be blacklisted, and will not be able to place an order from Comfort Egypt again.
• If the customer wants to return his/her item as they have changed their mind/dislike /no technical reason, he/she will have to pay the pick-up return fees.
Changing of Prices
Comfort Egypt's prices are subjected to modifications at any time. Prices may also vary due to a launching price, a promotional offer, or sales. Prices of items that are not in stock or that are available for a pre-order are valid during their promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, the Customer will be informed and will be given the choice to cancel the order. We reserve the right to update prices displayed on the website from time to time, and once updated they cannot be requested for an order that has already been confirmed or delivered.
Errors: Comfort-Egypt.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information contained herein or referenced on our Website. Due to humans; we cannot guarantee that all the item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information listed is entirely accurate, complete, or up to date, nor can we assume responsibility for these errors. In the event that a product listed on our Website is labeled with an incorrect price due to some typographical, informational, technical, or other error, Comfort-Egypt.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.
Additionally, all hyperlinks to other Web sites from Comfort-Egypt.com are provided as resources to customers looking for additional information and/or professional opinion. Comfort-Egypt.com does not assume responsibility for the claims and/or representations made on these or any other Websites.