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FAQ

How can I buy a Product from Comfort-Egypt.com?
To order from the comfort-egypt.com
1- Open the product Detail Page for an item you wish to buy.
2- Select Add to Cart.
3- When you finish adding items to your cart; select the Shopping Cart icon.
If you need to edit the items in your cart, select View and edit cart
4- Select Proceed to checkout
5- Choose the payment method and select Place your order to complete your purchase.
You'll see an order confirmation screen with your order number when your purchase has been completed.

How can I pay for my purchases on Comfort-Egypt.com?
We Accept the Following Payment Methods:
1- COD (Cash On Delivery)
2- Card Payment:
- Visa or MasterCard
- Premium Card
- Payoneer
- AMEX (American Express)

Can I pay cash on delivery for my purchases on Comfort-Egypt.com?
Yes, cash on delivery is available in Egypt for orders between 20 EGP and 3000 EGP. Just choose the cash on delivery option during your checkout process.

How do you calculate the shipping cost of my order?
The shipping cost is calculated based on the weight of your order, and your address. The more items you buy at the same time, the more you save on the shipping costs.

How much will I pay for the shipping of the products I buy?
The website will automatically calculate the shipping cost of your order, and display it to you before you complete your order.

Which areas do you deliver to?
We deliver through our courier partner company to any place in Egypt, and all over the world. However, please make sure to have the complete address details in your profile, and your preferred delivery time. We also ship to other selected number of countries

Are the products I buy from Comfort-Egypt.com original?
We source our products from authorized distributors and agents. The products are original and new.

Do the products I buy from Comfort-Egypt.com have a warranty?
The products we sell on Comfort-Egypt.com carry the warranty of the manufacturer. You can claim your manufacturer's warranty at the manufacturer’s authorized service centers in Egypt, as per their terms & conditions. The warranty may vary in other countries


Why can’t I log into my account?
Please note that the username and password are case sensitive. Make sure to enter them in the right case. We recommend using lower case characters (a-z).

When will I get my order?
Your order should be delivered to your chosen address in 3 business days for Cairo and Giza, and in 4-8 business days for other governorates.
Additional time is applicable for international shipments.

I want a product that is not on comfort-egypt.com, can you get it for me?
We currently have thousands of products on comfort-Egypt.com. Nevertheless, we are still adding more products and new categories. If the product you want is not on comfort-Egypt.com already, it might be on the list to be added in the future. Please subscribe to our newsletter for new additions. Also, please complete the survey we have on the homepage to tell us what products you are looking for.

I want to sell a product on Comfort-Egypt.com, how can I do that?
We only source products from companies with commercial entities, if you are a distributor or an agent of a product, please send us an e-mail with the products that you want to display on comfort-Egypt.com.
To contact us Via E-mail:
[email protected]